Please download below Windows PC utility to debug your issue.
| c2j_log_103.exe |
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Instruction for running "C2J_Log_103.exe for log trace file
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1. Plug in Cell2Jack device into PC USB port.
2. Run the program.
3. The program will start logging the trace once it found the device.
4. User can start operating the device or testing procedure.
5. When done, type any key to stop the logging process.
The log trace will stored into "Cell2Jack.trace" file in the same directory.
6. Email 'Cell2Jack.trace' file to customer support (support@cell2jack.com)
Instruction for running "C2J_Log_103.exe for log trace file
//////////////////////////////////////////////////////////////////////////////////////////////
1. Plug in Cell2Jack device into PC USB port.
2. Run the program.
3. The program will start logging the trace once it found the device.
4. User can start operating the device or testing procedure.
5. When done, type any key to stop the logging process.
The log trace will stored into "Cell2Jack.trace" file in the same directory.
6. Email 'Cell2Jack.trace' file to customer support (support@cell2jack.com)
